Occidental Tucancún - All Inclusive

The food was quite good in both the buffets and the specialty restaurants. We did not like everything on the buffet everyday, but there was always plenty to satisfy my family. From 7am to 10pm there was always at least three options for food (including the snack bar). The snack bar could provide a meal in itself basically 24 hours a day. Drinks were very good. Would give the food/drink a 9.5 rating. The beach is simply terrific and absolutely a 10 rating. Entertainment provided every evening was pretty good quality, not amazing but filled the evenings quite well. Entertainment rating is a 8. Staff was friendly and helpful every time period. Staff rating is a 10. Location / setting of the hotel is near perfect. Very well kept grounds and beautiful. Hotel is walking distance to many activities. We walked to the Mayan Museum / Ruins 45 minutes south, La Isla Mall complex 20 minutes north, the mall across the street several times, and up / down the beach multiple times. Location / setting rating is a 10. Couple other thoughts... Safety seemed effortless so was never concerned. Attendants at the front entrance watch those coming and going well. Wife and daughter when alone never felt unsafe entire week. Also, this place had some of the best sunrises I have ever seen.

The hotel was right on the gorgeous sandy Cancun beach which was cleaned every day. The three pools we're all lovely, with great views of the ocean. Our hotel room was a great size and we had a large comfy bed. Staff were friendly.

Customer service was A1! Really made our stay that much more enjoyable. I really wish the shows and entertainment was better advertised, I feel like we missed out so n a bunch of things happening during our 2 week stay.

First, I have to admit this is the very first "all-inclusive" I've stayed in, so my expectations were probably down to earth. That said, for me the nine days I stayed there were absolutely amazing. There are so many things to do every day, and as we went also to excursions and a water park, we actually didn't even manage to see every show and didn't manage to do every activity. As a huge Michael Jackson fan - I loved the show, and the Argentian MJ did a fine job. Private check-in and staff were always helpful and friendly. The room had a view of the Caribbean Sea - it was absolutely amazing. I suggest taking a room with a balcony to be able to dry the swimsuit in the sun for the next day. I loved that the all-inclusive people had this special room where one could get snacks and beverages at all times. hotel has shops where You can buy souvenirs or swimwear if needed. There's also an ATM, pharmacy and possibility to book some excursions with a travel agency.

Everything